Every property, tenant, lease, and maintenance request — in one system. Tenants submit requests and pay rent through their portal. Vendors accept jobs from their phones. Owners see portfolio-wide financials in real time. Staff run the whole operation from a single dashboard.
The operator was running on Yardi for core data, a separate maintenance ticketing app, a rent collection portal, spreadsheets for vendor management, email for tenant communication, QuickBooks for accounting, plus three more single-purpose tools. Simple questions ("How much rent did we collect in Unit 4B this year?") required pulling from three systems. Tenants complained about slow maintenance responses. Vendors complained about paperwork. Staff spent half their day as data entry clerks.
Owners, staff, tenants, and vendors each get their own view — all connected to the same underlying system.
The owner sees every property at a glance — occupancy, rent collected, maintenance backlog, vacancies, upcoming lease expirations, and P&L per unit. Drill into any metric in one click.
Tenants log in to pay rent, submit maintenance requests with photos, view their lease documents, and message the office. No more phone tag. No more paper checks.
Every maintenance request flows through a visual pipeline: submitted → assigned → in progress → complete. Staff see it all. Vendors get notifications. Tenants get updates.
Every unit, every tenant, every payment — in one live table. See who's paid, who's late, and collect automatically. Financial reports pull from the same data.
Every unit, with photos, specs, and full history.
Profiles, lease docs, rent history, communication log.
Auto-pay, reminders, late fees, reconciliation.
Photo submission, auto-assign, status tracking.
Mobile app for vendors to accept, log, and invoice.
E-signatures, renewals, auto rent increases.
Branded web + mobile for tenant self-service.
Per-property P&L, portfolio rollup, owner statements.
Inspections, certifications, document expiry alerts.
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