Privacy Policy

Last updated: April 18, 2026

Hausstack ("we," "us," or "our") is a trade name of Haus Solutions, based in Los Angeles, California. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (hausstack.com) or use our services.

Information we collect

We collect information you provide directly to us, including:

  • Contact information: name, email address, phone number, company name, and job title when you fill out our audit request form or contact us
  • Business information: industry, team size, software tools you use, and operational pain points — collected through our intake forms to scope your project
  • Payment information: billing details processed securely through Stripe. We do not store your credit card numbers on our servers.
  • Communications: emails, messages, and any information you provide when communicating with us

How we use your information

We use the information we collect to:

  • Respond to your audit request and prepare a custom savings analysis
  • Provide, maintain, and improve our services
  • Communicate with you about projects, updates, and support
  • Send you marketing communications (only with your consent — you can opt out anytime)
  • Comply with legal obligations

How we protect your information

We take reasonable measures to protect your personal information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure cloud hosting with access controls
  • Limited employee access to personal data on a need-to-know basis
  • Regular security reviews of our systems

Information sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers: companies that help us deliver our services (hosting, email, payment processing) — bound by confidentiality agreements
  • Legal requirements: if required by law, court order, or government regulation

Client data

When we build custom systems for you, we may process data belonging to your customers, students, tenants, or other end users. This data:

  • Is owned entirely by you, the client
  • Is used only to provide the services you hired us for
  • Is not shared with any third parties without your consent
  • Is returned or deleted upon termination of our services, at your request
  • For educational institutions: is handled in compliance with FERPA requirements

Cookies

Our website uses minimal cookies for basic functionality. We do not use tracking cookies or sell data to advertisers.

Your rights (California residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we don't sell it)
  • Not be discriminated against for exercising your privacy rights

Data retention

We retain your personal information for as long as necessary to provide our services or as required by law. You can request deletion of your data at any time by contacting us.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Hausstack (a Haus Solutions company)
Email: memem@hausstack.com
Los Angeles, California